PrivacyPolicy
When we say “we,” “us,” or “our,” we are referring to AM2 Canada Inc., operating as Kawsay (and also known as Kawsay.ai). When we say “you,” we are referring to the user of our Services. Kawsay.ai is committed to protecting your privacy and ensuring your personal information is handled in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy laws. This policy outlines how we collect, use, protect, and share your personal information when you interact with our website.
What personal information do we collect?
When visiting or interacting with our website, you may be asked to provide personal information such as your name, email address, phone number, or other details necessary for us to assist you with your experience.
When do we collect information?
- Register on our site
- Subscribe to a newsletter
- Complete a form
- Make a purchase
- Respond to a survey or marketing communication
- Interact with other features on our website
How do we use your information?
- To personalize your experience and provide relevant content
- To improve our website and services
- To process transactions or respond to customer inquiries
- To send periodic emails or marketing communications (with your express consent)
- To gather feedback and improve our services
How do we protect your information?
We take the security of your personal information seriously. Our website undergoes regular security scans to identify and address vulnerabilities. Your personal information is stored on secure servers and is only accessible by a limited number of authorized personnel who are required to keep the information confidential. We use Secure Socket Layer (SSL) technology to encrypt sensitive data, such as credit card information, which may be retained (with your consent) for faster future transactions.
Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. You can request the deletion of your personal data at any time by contacting us at info@kawsay.ai.
Cookies
Yes, we use cookies. Cookies are small files transferred to your computer's hard drive through your web browser that help us remember your preferences and improve your browsing experience. We use cookies for the following purposes:
- To understand and save user preferences for future visits
- To compile aggregate data about site traffic and user interactions to improve site performance
You may choose to disable cookies through your browser settings; however, doing so may affect your ability to interact with some features of our site.
Disclosure of Personal Information to Third Parties
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or when necessary to provide our services (such as sharing with trusted service providers). Any third parties who assist us in operating our website or conducting our business must also agree to protect this information and comply with applicable privacy laws.
Data Transfers Outside of Canada
Personal information we collect may be stored or processed in countries outside of Canada. When transferring data internationally, we ensure that such data is protected by measures equivalent to those in Canadian privacy laws. We have agreements in place with our service providers to safeguard your data in compliance with PIPEDA.
Third-Party Tracking and Behavioral Tracking
We allow third-party tracking and behavioral tracking on our site for analytical purposes and to enhance your experience. These third-party services may also collect and use information according to their privacy policies. We ensure that any third parties we partner with have adequate privacy safeguards in place.
Do Not Track Signals
We honor Do Not Track (DNT) signals and do not track or plant cookies when a DNT browser mechanism is in place.
Data Breach Notification
In the event of a data breach that could result in a significant risk to the rights and freedoms of individuals, we will notify the affected individuals and the relevant authorities in accordance with PIPEDA. We will take appropriate steps to mitigate any potential damage and ensure the continued security of personal data.
Automated Decision-Making
We do not use personal information to make automated decisions about you without human involvement. If this changes in the future, we will provide notice and allow you to object or request human intervention where applicable.
Children’s Privacy
Kawsay.ai does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided personal information without your consent, please contact us, and we will take steps to delete that information.
Your Rights Under PIPEDA
You have the right to access and correct your personal information at any time. You may also request that we delete any information we have collected from you, subject to any legal obligations we have to retain certain information. To make such a request, please contact us at info@kawsay.ai.
Right to Withdraw Consent
You have the right to withdraw your consent for us to collect, use, or disclose your personal information at any time. To withdraw consent, please contact us at info@kawsay.ai. Note that withdrawing consent may affect your ability to use certain features of our site or services.
Email Communications and Consent (CASL)
In compliance with the Canada Anti-Spam Legislation (CASL), we will only send you email communications if you have given your explicit consent. You can opt-out of receiving further emails by clicking the “unsubscribe” link included in every email or by contacting us directly at info@kawsay.ai.
To comply with CASL, we ensure that our email communications:
- Do not use misleading subject lines or email addresses
- Clearly identify ourselves and provide our physical business address
- Offer a simple way to opt-out of further communications
- Respect opt-out/unsubscribe requests promptly
Changes to this Privacy Policy
Kawsay.ai may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed of how we are protecting your personal information.
Privacy Officer
We have appointed a Privacy Officer to oversee our compliance with PIPEDA and to respond to any inquiries or concerns regarding our privacy practices. You can contact our Privacy Officer at info@kawsay.ai.
Contact Information
If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights under PIPEDA, please contact us at:
Email: info@kawsay.ai
